Your privacy is very important to us.We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving First Bank's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of First Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. First Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.
First Bank recognizes and respects your concerns about privacy and security while using our Web Site, Internet Banking and Bill Pay Services. We are committed to taking every precaution possible in order to protect and safeguard your privacy in the same manner as in our traditional banking offices. As a result, we have adopted the following privacy principles so that we may continue to provide top quality service to our valued customers:
We recognize that you expect privacy and security for your personal and financial affairs. We understand the need to safeguard our sensitive information about you that you have entrusted to us. We maintain standards and procedures designed to prevent misuse of this information.
We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes, and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs and provide you with quality products and superior service.
First Bank follows procedures that help assure that your financial information is accurate, current, and complete in accordance with commercial standards. We also have procedures to respond to your requests to correct inaccurate information in a timely manner. While some of these procedures are required by federal or state law, we have implemented additional procedures to maintain accurate, current, and complete financial information, including processes to update information and remove old information.
First Bank has procedures and security levels that limit employee access to personally identifiable information to those employees with a business reason to know such information about you. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, special training programs, and the Financial Institution Code of Ethics. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
First Bank maintains security standards and procedures to help prevent unauthorized access to confidential information about you. We update and test our technology to improve the protection of our information about you and to assure the integrity of our information. For additional information about ways to protect yourself, visit our Online Security Tips.
First Bank does not reveal specific information about your accounts or other personally identifiable data to parties outside our organization for their independent use unless: (1) you request or authorize it; (2) the information is provided to help complete a transaction initiated by you; (3) the information is provided to a reputable credit bureau or similar information reporting agency; or (4) the disclosure otherwise is lawfully permitted or required.
Sometimes it is necessary to provide personally identifiable information about you to a third party, such as a vendor or service company that provides support or services for one or more of our products. First Bank insists that all third parties with a business need to access personal account information adhere to privacy principles similar to our own that provide for keeping such information confidential.
First Bank reserves the right to change its privacy principles, along with any related provisions, at any time.
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To report a lost or stolen Visa check card or ATM card during non-banking hours, please call 1-800-500-1044.
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